Terms and Conditions

WEBSITE TERMS OF USE

Age requirement

You may only use this website if you are aged 18 years or over or otherwise over the legal drinking age in your country of residence. You must immediately exit the website if you do not meet these requirements.

Introduction

The use of this website is governed by these terms and conditions, which may be amended by us from time to time. Every time you use this website, you acknowledge to us that you have read these terms and conditions and agree to be bound by them.

Intellectual property and restrictions on use of content 

Unless expressly stated otherwise, all intellectual property rights appearing on this website (such as names, trademarks, logos and copyright material) are owned by us. You must not use that intellectual property in any way whatsoever, except as expressly permitted by us in writing (or in the case of copyright material, as permitted by Australian and international copyright laws).

Transactions on our website

If you use this website to purchase goods from us, we may require that you open an account and that you create a username and password. You must keep your account username and password details confidential and secure at all times. You must not allow any other person to use your account, including any person under the age of 18. You are solely responsible for all activity that occurs on your account and must notify us immediately if you become aware of any unauthorised access to or use of your account. Our terms and conditions of sale govern any purchases you make from this website.

Collection of Information

In order to use the Tambo Wine website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Tambo Wine is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Tambo Wine customers is required in order to provide you with our

products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at tambowine@bigpond.com

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at tambowine@bigpond.com

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

User content

You acknowledge that you have full responsibility for any content (including any remarks, suggestions, ideas, graphics or any other material) you send or post to this site. Such user content will not be treated as confidential and may be used by us in any way whatsoever in the future, including in any advertising. By submitting content, you grant us a licence to use that content in any way without payment or reference to you.

You agree not to use this website to:

  • post content that you do not have the right to post, or that violates the intellectual property, confidentiality, privacy or other rights of any person or entity;
  • post content that is offensive, abusive, defamatory, discriminatory or false or misleading;
  • post advertising or promotional materials of any kind; or
  • post content that contains software viruses or anything harmful to this website or its content.

We reserve the right to edit or remove any user content at any time.

Privacy and Personal information

Any personal information submitted by you on this website is governed by our Privacy Policy.

Items for download 

Occasionally certain materials may be expressly made available by us for downloading from the website. Any use of such items is entirely at your own risk. Unless stated otherwise, we grant to you a personal, non-transferable, and non-exclusive license to use the relevant items for your own personal use. You must not copy, communicate to the public, modify, reverse engineer, or otherwise transfer any right in them.

Links to Third Party Sites

There may be links to other websites. We are not responsible for those websites, their content or the goods and services available on them.

Competitions and promotions

This website may contain promotions in relation to our products or those of third parties. The terms and conditions for those promotions will be specified on the relevant part of the website. By participating in the relevant promotion you agree to be bound by the relevant terms and conditions.

Disclaimer

While we will take all reasonable steps to ensure that this website is accurate, the website and its contents are provided on an “as is” basis. To the maximum extent permitted by law, all warranties in respect of this website and the information contained in it (including the content of or use of this site, the security of your computer in accessing this site, computer viruses, the availability, uptime and security of this site and the integrity of data accessed through this site) are excluded. We (including our related companies) are not liable for any loss or damage which you may suffer as a result of using this website. We reserve the right to revise the content of, or withdraw access to this website at any time without notice or liability to you.

The laws of Victoria, Australia, govern these Terms and Conditions. This website and its contents are owned by Tambo Estate Vineyard and Winery ABN 63 952 631 761 of 96 Pages Road Tambo Upper VIC 3885.